Kencur Bubuk Saset (4 gr) / 12 pcs

Shipping Countries: Turkey

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Ready to ship in 1-3 business days from Turkey

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Shipping Policy

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Shipping Policy – Etnomart.com
ORDER PREPARATION
We require 1-3 business days for most of the orders to prepare. On average, your order will be ready to ship on the following business day.
Please note that we do not operate on weekends. Additionally, production and delivery are separate processes, each with distinct timelines.

PAYMENTS
For your convenience, we accept all major debit and credit cards from customers worldwide. All prices are listed in US Dollars originally and converted to other currencies by the global conversion rates.
Refunds, if applicable, will be processed within 1-3 business days. The shipping fee must be paid by the recipient in advance.

SHIPPING
We partner with trusted delivery companies such as UPS, DHL Express, DPD, and FedEx etc.
Estimated delivery times:
United States: 3-18 business days
Europe: 3-18 business days (Italy and Spain may take slightly longer)
Canada, Australia, New Zealand, Latin America, the Caribbean, and Asia: 3-25 business days
Please note that international delivery can be unpredictable, and delays at customs may occur.

TAXES AND DUTIES
Due to the size and weight of our products, there may be customs duties or import taxes applicable to your order.
No duties are required for orders shipped to some countries. Please check with your legislation and applications for further information.

GUARANTEES
We stand behind the quality of our products and delivery process.
If your order is damaged during delivery or lost, we will replace it at no cost to you.
All products come with a manufacturing warranty. If any fractures or damages occur due to material or manufacturing defects, we will replace the item free of charge.

ESTIMATED SHIPPING TIMES
United States: 3-18 business days
Europe: 3-18 business days
Italy, Spain, Portugal: 3-18 business days
Malta: 3-18 business days
Canada: 3-25 business days
India: 3-21 business days
Mexico: 3-18 business days
Australia, New Zealand, and Oceania: 3-18 business days
Asia Pacific: 3-18 business days
Latin America and the Caribbean: 3-28 business days
North Africa and the Middle East: 3-30 business days
Sub-Saharan Africa: 3-30 business days
We appreciate your patience and understanding as we work to deliver your order with care and precision.

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Refund Policy

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Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns
To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?
Contact us at {email} for questions related to refunds and returns.